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Privacy Statement

Introduction

When you register interest on our website your details will be kept and processed. In confirming your subscription to the mailing list by returning the confirmation email you will be deemed to have consented to your information being processed.

This Privacy Statement explains what data we hold, what we use those data for, who has access to the data and how we will comply with the Data Protection Act 1998.

If you have any further questions when you have read through this statement please do not hesitate to contact us.

Data Controller

The Data Controller, for the purposes of the Data Protection Act 1998, is Quantified tree Risk Assessment Limited. We can be contacted using our contact page. Our registration number is. Z9002175.

What data are held and why

If you send messages to the ‘registered user’ mailing list we keep a record of how many messages you have sent and the total size of those messages. This is needed to monitor the performance of our systems and help enhance the service we offer. A copy of the message will also be retained in the mailing list's archive.

When you register online, we hold basic levels of data including your name, e-mail address and contact information.

For people attending workshops we keep the above levels of data including that relating to the licensing agreement and workshop attendance.

We will also keep a record of the country in which you are located, your employer's name and the industry sector you work in. These are kept in the QTRA directory once you become licensed user which are made public, unless you wish to opt out. To edit your e-mailing preferences or you wish to change your visibility in the directory, login using your username and password and navigate to ‘edit profile’.

QTRA operates both a public and user discussion. When you post in the public discussion forum, these posts are visible to the public and you are consenting to this information being shared across international boundaries on the world wide web. We log your IP address and e-mail, so that we can trace the source of the post. By posting on the public discussion forum, you are agreeing that. 

The content of any message you send to the QTRA Registered User’s Discussion list is placed in the list archive, which is available on the world wide on the web only to current registered users. In posting a message to the list you will be deemed to have consented to this message being made available to other registered users and transferred via the Internet to territories outside the European Economic Area.

 The registered users discussion list is available to those who have registered on the QTRA website. As well as the basic levels of data which are stored such as IP address and e-mail, we log the information you registered with including contact details. Your posts will be made available to other registered users only.

All posts you send in either the public or registered users discussion list will be logged in the archive.

How to see your data

You can access and edit the data we hold, how often you receive information from us and the visibility of your data by logging in. Login can be found on the QTRA homepage. You will need a username and password to log in.

Who else can see your data?

All personal data is stored by QTRA, and only visible to QTRA and the website administrator.  Once you become a licensed user however,  you can choose to make your name and contact details publicly available in the QTRA directory, once you are logged in.

The List Administrator is situated within the EU and are bound by the Data Protection Act 1998 in the UK or by equivalent legislation in another EU member state. However, your data may be stored on a computer outside of the European Economic Area. Your subscription records will only be shown to someone else if we are required to do so by law.

The content of any message you send to the QTRA Registered User’s Discussion list is placed in the list archive, which is available on the world wide on the web only to current registered users. In posting a message to the list you will be deemed to have consented to this message being made available to other registered users and transferred via the Internet to territories outside the European Economic Area.

The results of statistical analysis of the list membership are also available publicly world wide, on the world wide web.

How long we keep your data

Your subscription records will be kept indefinitely, unless you submit a request to us for them to be removed, at which you waive all registered user privileges

Having registered on the QTRA website, we will hold your basic levels of data. If you wish for your information to be removed, you must contact admin@qtra.co.uk and request this.

We will hold all information you have given us relating to not only contact details, but workshop attendance, invoice and payment details and posts in the discussion forums. Licensed users only need to add information relating to the discussion list and relating to the Directory of QTRA users. When you are no longer a licensed user (due to cancellation or licence expiration) all details will be held by QTRA only. If you wish for your details to be removed, you must contact us and request this.

How we use cookies

Like most websites, we make use of cookies to make our website work and to help enhance your experience of visiting us. Cookies allow websites to store such things as user preferences. You can think of cookies as providing a "memory" for the website, enabling it to recognise a user and respond appropriately. Cookies are essential to make the site work at all. They help our Content Management System (CMS) to work out what content to serve to you, keep track of your preferences, help CAPTCHA images to work and in restricted areas of the site check that you have logged in and are authorised to view the content.

Please be aware that sites that are linked to our site, may have different policies regarding the use of cookies. You should check on the linked site to find out the policy of a particular site.

Other data – logs

In common with other providers of Internet services, we keep logs of all access to our systems. These are used to analyse performance, identify problems and detect any security breach. They generally identify only connecting computers rather than the individuals operating them.

System logs are only accessible to system administrators. They are rotated and are generally not kept for more than a month, unless there is a specific problem which requires further analysis. The results of statistical analysis of logs may be kept indefinitely.

It may occasionally be necessary to pass log extracts to support personnel in order to track down problems. When this is done any data which might identify individuals are anonomised. Support personnel may be outside the European Economic Area.

In the event of attempted or successful security breaches relevant log extracts will be passed to the ISP of the computer concerned and to the authorities. In attempting to circumvent our security you will be deemed to have given your consent to us passing logs relating to this action to third parties that may be outside of the EEA.